onedm Privacy Policy

Effective date: April 8, 2024

At onedm (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the “Service”).

Information We Collect

We may collect the following types of information when you use our Service:

• Personal Identification Information: Name, email address, phone number, and any other contact details you provide.
• Account Information: Your WhatsApp account details and any other information necessary to manage your account through our Service.
• Usage Information: Information about how you use our Service, including interaction with customer communication.
• Communication Data: The content of the messages you send and receive through our Service.
• Technical Data: IP address, device information, browser type, and operating system.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you for customer service, updates, and other informational purposes.
• Process your transactions and send notices about your transactions.
• Find and prevent fraud.

Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: With vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: During a merger, acquisition, or asset sale, your information may be transferred.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal information for as long as necessary to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on the laws of your country, you may have the right to access, correct, or delete the personal information we collect from you, object to the processing of your information, or withdraw consent to the processing of your information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective date” at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].